Warranty

Pakedge Device & Software offers a 30-day money back guarantee on all products. If you are not satisfied with your purchase of a Pakedge Device & Software product, please email support@pakedge.com for a Return Material Authorization (RMA) request within 30 business days of the receipt of the product. If the item is returned within 30 business days of the issuance of the RMA, we will exchange it or offer you a refund based on your original method of payment. Pakedge Device & Software offers a 1-year limited warranty. Pakedge Device and Software will repair or replace products within 1 year of the date of purchase if they do not perform as specified due to a defect in materials, workmanship, or functionality. This warranty covers only repair or replacement of the product itself; it does not cover charges for labor and/or installation of the product.

This warranty is extended to the original consumer purchaser only. In no event does this warranty extend to instances where the product is damaged through uses for which it was not intended, misuse, mishandling, removal and/or reinstallation, neglect, accident, or tampering. In no event will Pakedge Device & Software be liable for damages in excess of the purchase price. Some states do not permit the exclusion or limitation of incidental or consequential damages; therefore sections of the above limitation may not apply to you. This warranty gives you specific legal rights and you may have additional rights that vary from state to state.

This warranty is in lieu of any other warranty, express or implied, including, but not limited to, any warranty or merchantability or fitness for any particular purpose. Any representations or promises inconsistent with, or in addition to, this warranty are unauthorized and shall not be binding on Pakedge Device & Software. Pakedge Device & Software recommends that you ship the product to Pakedge Device & Software using a carrier that offers shipment tracking. Pakedge Device & Software will not be responsible for any shipments lost or damages during shipping. Pakedge Device & Software will pay shipping costs of any replacement units. The consumer is responsible for shipping costs to send the units back to Pakedge Device & Software.