Support

For inquires on product brochures, spare parts, service, and repair, please contact your dealer first before contacting Pakedge Device & Software. Click here for a list of dealers. Pakedge Device & Software provides full online access to a variety of helpful Support resources. Please use the links below to find out more about available resources.

Product Feedback: sales@pakedge.com

Website Feedback: webmaster@pakedge.com

Contact Pakedge Support

Please be prepared to provide your product’s model and serial number when emailing or calling Pakedge Support. Your model and serial number is printed on a label located on the electronic housing.

To request a Return Material Authorization (RMA) number, please email us with the following information: model, serial number, detailed description of problem, contact information including address, phone number, and email address.

Email: support@pakedge.com

Phone: 877.274.6100 ext.112

Fax: 650.685.5520

Mailing Address:
Pakedge Device & Software Inc.
1011 Edwards Road
Burlingame , CA 94010

Please contact support for an RMA number and detailed instructions before sending packages to this address!