By Julie Jacobson | CEPro
In what may be the smartest acquisition ever in the home-technology channel, leading smart-home manufacturer Control4 (Nasdaq: CTRL) has acquired Pakedge, the No. 1 brand of networking gear among CE Pro 100 home-technology integrators.
The synergies are clear to anyone with the vaguest understanding of the home-technology integration market:
- Control4 makes mid-market systems for home automation and multiroom audio/video distribution.
- Pakedge makes robust networking gear optimized for smart homes.
- Both companies sell directly to independent dealers who sell, install and support connected-home (and commercial) systems.
- Both firms are tops in their respective categories among CE Pro top 100 dealers.
- Most dealers who install custom home-control systems like Control4 also spec, install and support the network infrastructure as well.
- Pakedge has about 1,700 independent dealers, of which 560 are Control4-certified dealers, potentially adding 1,100 new customers to Control4's 3,100 dealers in North America.
A couple of weeks ago, when Control4 announced its new EA Series home controllers, CEO Martin Plaehn told CE Pro that Control4 was more of an infrastructure provider rather than a smart-home device manufacturer.
To that end, Pakedge makes a perfect partner.
By Bob Archer, Commercial Integrator
#2 BakPak 3.0 by Pakedge Device & Software, Inc.
Speaking of the consumer market, the Bay area company Pakedge started as a manufacturer that provided residential custom electronics pros with enterprise-grade networking solutions that offer better performance and reliability than typical consumer gear.
Taking its robust networking solutions into the commercial market, Pakedge was showcasing its BakPak 3.0 remote management system. The company explained in its booth that BakPak 3.0 offers six key functions that includes permissions, alerts, repairs and configuration.
At the heart of the platform is the company’s artificial intelligence technologies and easy-to-navigate interface that are designed to expedite clients’ network management.
By Sara Abrons | RAVE Pub.
Pakedge Device & Software has announced some new switches — the SE-8P with eight ports of PoE or up to four ports of PoE+, and the gigabit SE-8P4 with up to four ports of PoE or two ports of PoE+ power. These are ideal for powering Wireless Access Points, touch panels, or IP Security cameras. These switches will be replacing the S8Pe and S8P4e switches which have reached end of life. The new SE switches are as well-made as ever, but the new housing has been upgraded for a more unified and polished look.
The new Pakedge SE-Switch series are plug-and-play SE-Switches are ideal for simple networks that don’t require advanced bandwidth management. Like all Pakedge Unmanaged Switches, the SE-Series auto-discovers connected devices and integrates them into the network in seconds. They also auto detect network speeds and communication modes — simplifying configuration for a hassle-free setup…
By Jason Knott | CE Pro
The purchasing channels in the custom electronics industry used to be so well defined. Integrators purchased their products either directly from the manufacturer (sometimes via an independent rep) or they bought products from their local distributor slightly marked up. Boy are those days gone.
The Internet pretty much took care of those well-defined sales channels. Today, according to the 2015 CE Pro State of the Industry Study, about one in five products purchased by a custom installation company is actually bought either online from an etailer or physically from a retail store, where many dealers pick up their flat panel TVs these days.
But there is another twist in the sales channel that is much more damaging. It has primarily been brought on by prolific growth in the IT space that is blurring the lines of demarcation even more. But unbeknownst to many integrators, these unauthorized “gray market” purchases (and sales) can void warranties, tech support and other vital support functions that are necessary for complex home networks…
Pakedge zone wizard and three new switch series
By Michael Williams, RAVE Pub.
Hayward, CA – Pakedge Device & Software, Inc., an industry leading manufacturer of high performance end-to-end networking platforms for residential and commercial A/V applications, has introduced three new lines of switches – fully managed, top tier SX-Series switches; powerful and affordable SK-Series switches; and straightforward, no nonsense SE-Series switches. The switches featured innovative new Zone features, intuitive new GUIs, sleek new housing, and will be available next quarter.
All new top-tier SX-Switches with Pakedge Zone Wizard
The SX-Series switches will feature a simple to use graphical user interface (GUI). The new fully managed GUI is intuitive and clear, allowing easy traffic management and dynamic configuration which will help to effectively manage large volumes of streaming traffic and deliver exceptional power, functionality, and security. In addition to the new GUI, the SX-Switches have two new features – the Zone Wizard with drag and drop functionality simplifies Zone configuration and optimizes network performance while the Pakedge Zone templates reduce set-up time while minimizing configuration errors. The SX-Switches will be ideal for smart installers who want to manage robust AV network traffic more effectively.
“The new and improved GUI with set up Wizard and Pakedge Zone templates is so incredibly user friendly that, in the time it would take you to brew a pot of tea, you could finish configuring a network. Installers can increase profits and reduce headaches by using this innovative interface,” said Benson Chan, Vice President of Business Development at Pakedge.
Engineered with a state-of-the-art chipset, these switches are optimized for dynamic application whether A/V residential or commercial and excel in powerful, multimedia traffic processing. Pakedge SX-Switches have greater processing power and throughput capacity than comparable managed switches on the A/V market. This quality engineering combined with the all new user-friendly GUI means that installers can set up robust networks without all the hassle.
SX-Switches are available in front and rear-facing luxury housings, perfectly suited for mounting alongside high end A/V equipment. They also feature a variety of PoE and PoE+ port configurations to allow complete versatility in installation. Pakedge SX-Switches are also compatible with the BakPak Cloud Monitoring System for remote system monitoring, alerts, and power control (on PoE-enabled switches). Virtual stacking with BakPak allows the user to manage multiple switches as one, regardless of geographic location.
Pakedge SX-Switches are the next level progression of the company’s X-Series range that offers top-of-the-line networking equipment with unprecedented performance, functionality, and flexibility. With powerful capabilities and long-lasting reliability, the Pakedge SX-Series meets the most demanding needs of high bandwidth, low latency applications commonly found in high performance residential A/V and commercial networks. When used in conjunction with high performance Pakedge routers and access points, the network becomes an integrated platform that provides a seamless, scalable and reliable connected experience.
Powerful, Affordable SK-Switches
Pakedge’s SK-Switches feature a redesigned GUI making it easier for installers and integrators to access the menus they need. The new GUI is clean and uncomplicated. Encased in all new sleek, luxury housing with curved edges and a brushed aluminium face plate, the SK-Switches contain enterprise grade chip-sets nearly as powerful as the high-end SX-Switches. The SK-Switches are powerful, yet affordable, providing seamless, reliable managed connections ideal for smaller mid-sized networks.
Straightforward, No Nonsense SE-Switches
For straightforward jobs, the SE-Switch series is a no nonsense device. SE-Switches are ideal for smaller unmanaged plug and play networks or can be added to larger managed networks for added versatility and extra port space. SE-Switches are great multipurpose devices for low-maintenance networks. Their multiple port configurations and PoE and PoE+ options make them ideal for a number of jobs throughout the network.
The SE-series also includes Pakedge PoE passthrough switches such as the SE-5P2-EP – switches powered by a single PoE+ input and able to provide two ports of PoE power without access to A/C power. These switches are ideal for use in retrofit installations such as attics and basements where wall outlets may be hard to come by. Without A/C power, the PoE passthrough switch can power up to two devices such as wireless access points or IP cameras – enabling flexible setup in even difficult installations without costly and time-consuming rewiring.
All three lines of switches are part of the Pakedge Connect+ Platform – A carefully integrated system of switches, routers, wireless, power management and software technologies, designed specifically to work with each other to deliver seamless, scalable, and reliable multimedia networking performance. When unified with the BakPak Cloud Management System, the functionality of the Pakedge Connect+ Platform is extended with cloud-enabled services such as monitoring and management of all connected devices anywhere, any time, and from any device.
Dennis Burger, Editor in Chief | HDLiving
A professional, enterprise-grade networking solution capable of actually handling all of the voice and gaming and streaming video and distributed music data we burden our home networks with these days is a complicated beast indeed. But companies like Pakedge are working to make them way less beastly.
How so? Take a look at Pakedge’s new SX-Series network switches, for one thing…
Pakedge announces firmware upgrade for C36 controller, promises “seamless, scalable wireless experience”
David Slater | Inside CI, UK
Wireless network specialist Pakedge has released a new firmware upgrade for its C36 Wireless Access Point (WAP) Controller. The v2.11 upgrade allows integrators to fine-tune wireless performance through an updated suite of technologies, including SectorMaxx for better coverage, TruStream for improved throughput, and Smartwav for active interference mitigation.
The new firmware benefits wireless network systems operating in busy RF environments where multiple interfering RF sources (such as wireless devices, cordless phones and microwave ovens) and neighbouring wireless access points (such as in multi-dwelling units and office parks) are common…
From Integration Magazine, Italy
Gammalta rappresenta il marchio Pakedge in esclusiva per il mercato italiano. Pakedge offre una linea completa di prodotti progettati specificatamente per massimizzare le prestazioni audio/video.
Yet another “critical vulnerability” has been found in a networking device, this time the Misfortune Cookie, affecting some 12 million routers running Check Point software. The security hole allows an intruder to remotely take over a residential gateway device, gain administrative privileges and attack the connected devices.
Fear not, integrators.
The vulnerability only affects off-the-shelf routers that are more than seven years old. Surely you’re not spec’ing hackable products today. But many of your customers—evidently 12 million of them—do have these susceptible products, and many more like them. This is your opportunity to save the day.
Pakedge, maker of enterprise-grade networking devices for home systems integrators, wrote a blog on the subject of Misfortune, beginning with the notice in bold red text: “Pakedge routers are not affected by this vulnerability.”
The topic of recurring monthly revenue (RMR) has been top of mind within the custom installation industry for some time now. While the idea of RMR is appealing and makes sense to many people, getting started and building a sustainable business is a challenge for many dealers.
As Pakedge launches its Bak-Pak Cloud Management System, a technology platform that enables dealers to remotely monitor, manage and maintain AV networks, a common refrain we hear from our dealers is how to get started.
Here are five tips to help dealers develop this potentially lucrative stream to their business…
From Residential Systems
Pakedge Device and Software has released a new firmware upgrade for its C36 Wireless Access Point (WAP) Controller, Version 2.11. The firmware upgrade allows the C36 to tune the network for improved wireless performance through an updated suite of technologies, including SectorMaxx for optimizing coverage, TruStream for optimizing throughput, and Smartwav for active interference mitigation.
This upgrade is well suited for wireless network systems operating in busy RF environments where multiple interfering RF sources (e.g. wireless devices, cordless phones, microwave ovens, etc.) and neighboring wireless access points (such as in multi-dwelling units and office parks) are common. In addition, the upgrade will benefit network managers who perform maintenance and management activities on a frequent and routine basis.
Among the key network management features is the ability to identify and report on…
Pakedge is one of a handful of networking companies that early on recognized the importance of connectivity in the custom electronics industry. For a number of years, it has offered installers a growing selection of networking devices tailored towards A/V applications.
The latest solution from the Hayward, Calif.-based company is it's RE-2 enterprise-grade, four-port router.
Designed to serve dealers as a more versatile and higher performing version of its RE-1 router, the RE-2 incorporates a new chipset, the latest processing technologies, and the company’s Connect+ platform that’s been engineered to facilitate easy system management…
Integrators tout the value of Pakedge’s networking tech support team in guiding them through new features, troubleshooting and being ‘always there day or night.’
Last month, Tommy Kissell experienced a mishap dreaded by integrators everywhere: a router had crashed in a house with a large multizone network with a sophisticated control automation system.
Kissell immediately contacted the router’s manufacturer, Pakedge. Within 24 hours, the California-based manufacturing company sent out an advanced replacement at no additional charge. The system was quickly restored, the crisis averted.
Kissell was grateful for the quick response. “Most companies make us go through a tedious protocol that procrastinates the issue at hand.” He says. “Pakedge’s main concern is the dealer and client satisfaction. They focus on the solution, then the paperwork.”
Kissell has been using Pakedge networking equipment exclusively as the backbone for his Elan g! systems since 2014. As owner and president of Eco High Fidelity in Richardson, Texas, he has projects all over the country, including
Bang & Olufsen America has appointed home A/V networking specialist, Pakedge Device & Software, as one of its official preferred network providers, effective September 2014.
New entry-level AV networking bundles from Pakedge include router, switch, WAP, power distribution and PoE switches.
Pakedge has built a successful business in the custom electronics industry with high-performance IP networking gear for the most demanding applications. But even those who demand robust and secure networks don’t necessarily need the biggest systems or the most advanced feature set. For those customers, Pakedge has launched a few value-priced bundles that feature the same security, scalability, reliability and “precise bandwidth control” as the company’s staple products, but without some of the bells and whistles.
Chan suggests the new solutions are ideal for businesses looking to upgrade from a basic router, but demand the “same support, same warranty and same dealer service” as the rest of Pakedge’s products…
Pakedge Device & Software, Inc., is honoring its ten year anniversary with a major celebration at CEDIA Expo 2014. The network manufacturing company is hosting a celebration reception on Thursday, September 11, 2014 from 3:30 pm to 6:00 pm at its CEDIA Expo booth (#820). Current and future Pakedge dealers, distributors, and manufacturer reps are welcome to visit the Pakedge CEDIA booth for food, beer, and fun.
The company has come a long way since its humble beginnings—back in 2003, Vic Pak (CEO) and Dusan Jankov (CTO) began designing networking products from a garage in Menlo Park, CA. Back then, the iPod was the hottest item on the market and the two men knew that audio-visual technology would soon dominate computer networks. This led them to realize that there was a hole in the AV industry. At the time, home networks were severely limited—audio and video required networks with a lot more bandwidth, throughput, and reliability then what an undersized all-in-one wireless router could provide. Pak and Dusan knew that the AV industry was badly in need of networks that were robust, seamless, and easy to install. With this realization, Pakedge was born…
Four years ago Jason Gibson was working at U-Haul managing 70 dealer locations in Orange County, California.
He made the decision to enroll in the Information and Communications Technologies (ICT) program at Orange Coast College (OCC), and today he is a regional account manager for Pakedge Device and Software Inc.
To show his appreciation for the Costa Mesa, Calif. community college, Gibson approached upper-level executives from Pakedge to arrange a donation of over $200,000 in networking hardware to the ICT Program.
10 routers, 24 network switches, 12 power controllers, 181 access points, and an access point controller were included in the donation. The objective is to help students gain hands-on experience with high performance systems and apply that knowledge to future careers…
Robert Archer | CEPro
A recent study from NPD tells the consumer electronics industry everything it should want to know about the future of home entertainment. According to the research firm, disc rental activity has fallen significantly over the course of the year while Internet sites such as YouTube and Netflix dominate web traffic.
What does this mean? For installers it means the importance of the home networks they install will continue to grow and the need for high-speed network solutions will only become greater over time.
Stepping up to fill the market’s hunger for high-speed network devices for the home are manufacturers like the Foster City, California company Pakedge. Recently Pakedge introduced several new home network products that include the S28fe and S20fe unmanaged gigabit Ethernet network switches…
Home Toys Magazine
Foster City, CA -Pakedge Device & Software has just launched its award-winning W7 Dual-Band Concurrent Wireless Access Point. This wireless access point was voted Best Runner-Up Wireless A/V Solution in the 2013 CEPro Best Awards.
The W7 offers simultaneous 2.4GHz and 5.0GHz operation with more range, speed, reliability, and configuration options than conventional designs…
Stepping up to fill the market’s hunger for high-speed network devices, Pakedge introduced several new home network products that include the S28fe and S20fe unmanaged gigabit Ethernet network switches. Pakedge says both products incorporate four fiber ports each, as well as 24 Ethernet and 16 Ethernet ports each respectively to provide dealers with the ability to network large spaces with high-speed networking services via fiber or Ethernet.
CEDIA 2013: Pakedge shows 3 videos that including New IP accessories for AV Systems, C36 Wireless Controller for Network Control, and BakPak App for Cloud-Based Systems Management.
John Sciacca | Residential Systems
With more and more connected devices, people rely on a solid, working network connection more than ever before. When the network goes down, it is a crisis and the first call goes to the integrator that installed the system.
Integrators learned at last year’s CEDIA that owning the home meant owning the network. And owning the network means using robust, enterprise-grade networking routers, switches, and Wi-Fi hardware such as offered by Pakedge.
To help installers in managing and configuring these complex networks, Pakedge is demonstrating its updated BakPak iOS and Android app…
Heather L. Sidorowicz | Residential Systems
Pakedge is about the change the networking game again.
Known for their strong networking devices, they are about to release the upgraded Bakpak app. This is a fully cloud based management system available for iOS devices, Android or from the web.
In their words, the app will give you: “The ability to review diagnostics, uptime and downtime, manage network appliances and perform remote reboots saves both time and money otherwise spent on service calls. BakPak works hand in hand with the Pakedge NP36 Cloud Appliance to deliver this performance.”
What does that mean? It means that the entire ‘ecosystem’ will be online (if it has IP capability). Not just routers and wireless access points – I’m talking about cable boxes, AppleTVs, DVRS and even printers. You can set the system to text, email and/or alert you if a unit goes offline…
Joseph Pelenchar | TWICE Magazine
The W7 features an aluminum chassis to protect it from interference and provides efficient cooling in tight spaces. W7 offers simultaneous 2.4GHz and 5GHz operation with technologies designed to deliver the best possible wireless performance for streaming video, music and VoIP applications…
This week at CEDIA, Pakedge Device & Software will introduce its C36 macrocell wireless access point (WAP) controller, which the company claims will make it easier to configure and manage every WAP in a large wireless network by using automated, “intelligent” configuration tools.
The Pakedge C36 works with Pakedge’s Global Management software. It expands the performance of Pakedge proprietary technology, including Sectormaxx to improve AP range, Smartwav to enhance data reliability and Trustream to mitigate interference creating seamless wireless harmony. If desired, a separate guest network can be set up. The C36’s Client Identification Tool will give each client on the network a name instead of having to use the MAC address, making it extremely easy for the installer to identify laptops, tablets, mobile devices and wireless handsets…
CE Pro HTSA:
CustomRetailer Young Turks Online:
Residential Systems HTSA:
Residential Systems S8W:
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Residential Systems K63:
CE Pro Pakedge in HTSA Article:
Security Info Watch ISC 2012 Media Alert:
CustomRetailer Social Media Article May 2012:
CE Pro Nick Phillips Interview:
Commercial Integrator BEST Awards:
CE Pro/Victor Pak Article:
CustomRetailer Pre-CEDIA Product Showcase:
Hidden Wires pre-CEDIA Coverage:
Connected Home pre-CEDIA:
CE Pro Best Award for: S24H
CustomRetailer Excite Award for: W6C
CE Pro Blog Coverage:
CE Pro A/V Housings:
John Sciacca, CE Pro, Video
CEDIA Blog: CEDIA Through the Eyes of the New Girl
CEDIA 2012, S24H: CE Pro 2012 Best Award Winner for Home Networking Device
SDM Article Online:
CustomRetailer CEDIA 2012 Article:
CustomRetailer CEDIA 2012 Excite Awards Article:
CE Pro Neat-O! Article:
"The CEDIA Must-See List":
"36 Must-See Products at CEDIA 2011":
"Audio (and More) at CEDIA - Part 2:
"Audio (and More) at CEDIA - Part 2:
"2011 CustomRetailer Excite! Awards":
"CustomRetailer Reveals 2011 Excite Awards Winners, Part III":
"CEDIA EXPO 2011: The Black Diamond Zero Edge Screen, New Lexicon Processor & More"
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Digital Signage Magazine W5L:
CustomRetailer Control4 Certification:
Systems Contractor News WAP-03G:
CE Pro WAP-03G:
DocStoc.com Custom Pakedge:
Hometoys K62 and K61:
CE Pro Eco High Fidelity:
Security Info Watch.com K6:
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Security Info Watch ISC 2012 Media Alert: